Customer Comments



Letters, we get letters…

We love our customers and they love us back. Here are a few of the comments we’ve received.

Please thank Les for me...

I do appreciate your service. — PHL Jr. Celina

The other plumbing problem is fixed now...

so the softener should be checked again. We wanted to say thank you for the call about our Mother your thoughtfulness was very much appreciated. — ML

I really appreciate how honest and reliable Les was about my water softener...

I am very pleased with the work that was done in my home. I’m so glad I with your company and was a pleasure working with Les. Thank you! — DW

This is the best mine has worked since I've had it. Thanks!...

When Shaun’s gets cleaned out it will work the same. Merry Xmas! — R

Doug, Our water is wonderful!...

Thank you for fixing us up so terrifically! We appreciate all you did for us & are very grateful! — R&GB

Dear CSWS: Thank you very much for answering our call for service so quickly!...

We were quite pleased to see Les arrive and take care of the problem so swiftly! We trust him completely. — P&AC Ohio City

Our Heroes...

Running out of soft water Would happen a couple times a week For years we rationed our soft water usage But daily, the outcome was bleak There’s only three in our household But that old system just couldn’t keep up So we called Central Soft Water Service And when asked if they’d help, they said ‘yup’ They sent someone right over And they tested our water and such Straight from the well and out of our tap They said, ‘We’ve seen worse, but not by much!’ Well, we got our quote and we saved for awhile And we looked to our future water with hope We longed for softer clothes and skin And wanted to see suds when we used soap We longed for cleaner tubs and sinks Longevity for our washing machine We wanted our water heater to last And our dishes to really look clean Finally, the moment we’d been waiting for We called for an installation date That was on Monday, they were there on Wednesday We were excited that we didn’t have to wait! All it took was a couple of hours There were no complications to add to the time In went the new system, out went the old Now our water is all that’s sublime! Thank you Central Soft Water We’re so grateful for all that you’ve done To us, you’ll always be heroes Once again, soft water has won! — By Dawn Duerk

If you would like to add to the stack, we’d love to hear from you. Drop us a note to PO Box 88, 107 W. Main Street, Coldwater, Ohio 4582. Or send us an Email:


Central Soft Water service area:

Allen County, Ohio; Lima, Beaverdam, Bluffton, Cairo, Columbus Grove, Delphos, Elida, Fort Shawnee, Harrod, Lafayette and Spencerville.

Auglaize County, Ohio; Wapakoneta, Buckland, Cridersville, Minster, New Bremen, New Knoxville, St. Marys, Uniopolis and Waynesfield.

Darke County, Ohio; Greenville, Ansonia, Arcanum, Bradford, Castine, Gettysburg, Gordon, Hollansburg, Ithaca, New Madison, New Weston, North Star, Osgood, Palestine, Pitsburg, Rossburg, Union City, Versailles, Wayne Lakes and Yorkshire.

Jay County, Indiana; Portland, Bryant, Dunkirk, Pennville, Redkey, and Salamonia.

Mercer County, Ohio; Celina, Burkettsville, Chickasaw, Coldwater, Fort Recovery, Maria Stein, Mendon, Montezuma, Rockford and St. Henry.

Paulding County, Ohio; Paulding, Antwerp, Broughton Cecil, Grover Hill, Haviland, Latty, Melrose, Oakwood, and Payne.

Randolph County, Indiana; Winchester, Farmland, Losantville, Lynn, Modoc, Parker City, Ridgeville, Saratoga, and Union City.

Shelby County, Ohio; Sidney, Anna, Botkins, Fort Loramie, Jackson Center, Kettlersville, Lockington, Port Jefferson and Russia.

Van Wert County, Ohio; Van Wert, Elgin, Convoy, Middle Point, Ohio City, Scott, Venedocia, Willshire, and Wren.

Wayne County, Indiana; Richmond, Cambridge City, Centerville, Fountain City, Hagerstown, Milton, and Williamsburg.

A family company for over 50 years, Central Soft Water supplies customers with the finest products available to eliminate taste and odor in water including sulfur and rotten egg smell.

Kinetico Water Systems reduce iron and rust staining, calcium, scale, dingy laundry and hard water stains.

Count on Central Soft Water Service for all of your bottled water and Dura Cube Salt delivery needs.

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